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Treatment proposal (Behandelvoorstel) Following an initial conversation, or several conversations,
the Riagg will determine how someone should be
treated. This is called a treatment proposal.
(Behandelvoorstel)
Counsellor
(Behandelaar)		 A counsellor is someone who uses conversations and/or
medicines to try to ease the symptoms of someone who
has come to the Riagg for treatment. There are different
types of counsellor, including psychiatrists, psychologists,
social workers and community psychiatric nurses.
Side effects of medicine
(Bijwerkingen van medicijnen)		 Many medicines may produce other effects in addition
to the use for which they are intended. These are listed
in the patient information leaflet.
Client Council (Cliëntenraad) Group of volunteers that stands up for the interests of
clients. The Council’s powers are laid down in the Participation Act,
referred to in Dutch as the ‘Wet Medezeggenschap Cliënten Zorginstellingen’
or WMCZ.
Client confidant (Cliëntvertrouwenspersoon) A client confidant provides information, support or advice
to people who have questions or complaints about Riagg.
Head of a department (Hoofd van een afdeling) The Riagg comprises different departments. Each department
has a manager (head).
Intake One or two conversations in which a counsellor tries to
figure out what is the matter with you. Following these
conversations, he/she decides what treatment you should receive.
Complaints Committee (Klachtencommissie) Group of people who handle official complaints. These
people are not employed by the Riagg.
Riagg Institution where people are treated for psychological
symptoms. The Riagg counsellors are paid from insurance premiums.
Second opinion If you disagree with the diagnosis, you can ask another.